Refund Policy

Cancellation Policy

We understand that life can be unpredictable, and our clients may need to cancel or reschedule their sessions from time to time. We ask that you provide us with as much notice as possible if you need to change your scheduled session. If you need to cancel, please do so at least 24 hours before your scheduled session, so we can offer the appointment to another client. If you cancel with less than 24 hours notice or fail to attend a scheduled session without prior notification, you will be charged the full fee for that session.

Refund Policy

We take pride in our services and believe that we offer excellent value for money. However, if you are not satisfied with your sessions, please contact us immediately to discuss your concerns. If we are unable to resolve your concerns, we will provide you with a refund for any unused sessions, pro-rated based on the number of sessions remaining in your package.

Code of Conduct

At MindClutter, we are committed to maintaining a professional and ethical standard in all our interactions with our clients. We expect our clients to behave respectfully towards their therapist and to treat all information shared during sessions with confidentiality and respect. Any abusive, threatening, or inappropriate behavior will not be tolerated and may result in termination of services.